Pathetic Customer service

I app**** for the September Big deal , 2 weeks ago, to my suprise this was declined due to wrong banking details, which i have correctly to the consultant at the time.

On the 2nd October I followed up spoke to Sizwe who was going to give the correct details again, after confirmation of this, and would phone me back, To my expectation I only received a call on the 3rd after I requested a call back from their online service.

I spoke to Sizwe again and once again i was send from pillar to post. He escalated the call to a manager so he said.

I received another call after I had to send another call me back online. With this consultant Courtney could call the manager and I spoke to Jarred after explaining the ordeal. He was going to contact me at 16h30 yesterday as they work until 6pm.

To my expectation nothing happened. What kind of service does Telkom portray?

Clear they must close their doors and because the customer service is really pathetic if a manager has no value to his word no wonder the consultants are just as pathetic as he is.

Kind regards