Pathetic customer service

I have apl**** online for LTE for my home 6 times. Each time i receive a ticket number and it states that my application is successful. Telkom clearly do not need new business as no one has been in touch with me. I held on the phone today waiting for the sales depatrment to answer for over 40 minutes, when I eventually got through the lady tells me theres a ***** alert on my account and I need to go into a Telkom Store. There are never team leaders or supervisors available, they are always in \meetings". <br> Telkom is totally apathetic"