LL
Lisemelo L
1 reviews | Active since Aug 2013
10 Dec 2015, 20:52
Pathetic Customer Service
I lodged a query with Telkom 10 days ago about connection problems with my WI-FI. <br> That problem has not been fixed 10 days later and nobody seems to care. <br> What kind of customer service is this? What an inconvenience this is to me. My query number is ***.<br>
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Telkom's replyOfficial
11 Dec 2015, 00:33Hello Deedee78,
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Team for further assistance, they will be in contact with you.
Your reference number SM177250
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Team for further assistance, they will be in contact with you.
Your reference number SM177250
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Telkom's reply11 Dec 2015, 00:33
Official
Hello Deedee78,
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Team for further assistance, they will be in contact with you.
Your reference number SM177250
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Team for further assistance, they will be in contact with you.
Your reference number SM177250
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team