GB
Gys B
1 reviews | Active since Nov 2015
17 Nov 2015, 20:43
Pathetic Customer Service
On the 24th of October 2015 we app**** for an internet data contract with these guys, since they had no stock, they kept promising and promising, but every time we have to phone, and they promise to give us feedback, but that never happens. The manager is also never around and there is no second in charge. Today when we went there, they were still full of stories, and today we only found out that our completed application hasn't even been submitted by them. And today again, the manager wasn't available, and the staff is not helpful at all. Do not support these guys, the service is pathetic and the staff ***********. They are full of lies and no one in that shop has got a clue what is going on.
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Replies (1)Telkom's replyOfficial
18 Nov 2015, 02:33Hello gysbrits,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168863.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168863.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply18 Nov 2015, 02:33
Official
Hello gysbrits,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168863.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168863.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
