PATHETIC CUSTOMER SERVICE

Despite my complaints on Hello Peter, the Service team handling Hello Peter complaints at Telkom continue to disregard my emails, calls and comments on this platform. <br> Telkom overcharged me on a bill and continue to reflect this overcharge in my statements. I raised this issue on the 08th of September and again on the 9th but none of the consultants at [Email Removed] revert with constructive feedback ,specifically DIDI & BUSI... over and above this, the initial complaint about my data is unresolved. I have not been credited with the correct amount of data which I have paid for. <br> The service I have received thus far is appalling! They really should not have a customer service call centre because none of the consultants are able to assist and resolve these issues timeously...