Pathetic Customer Service

Telkom is quick to run after your money. However, their customer service is pathetic and dont get me started on the fact that they outsource their sales to a company that spams you and wont leave you alone even though you have asked them millions of times. So this is my thought behind. Telkom pays thousands to this company to outsource sales but obv with the economy at the moment due to covid, revenue is not coming in like it did in the last few years. So Telkom is having to jump up and down for money from its consumers to pay for their sales expenses. Shame on you Telkom and your directors. Rather use the money to train your customer service reps so that you can leave your customers being happy rather then frustrated and wished that they never signed a contract with Telkom. Sales 101! You cannot sell a service if that service is not up to standard.