Pathetic customer care

<p>I requested for a cancellation of my fixed line on the 7th of November 2016. After not complying with my request and sending me a bill, I contacted them via email and spoke to Nomzamo Patronella Khusi (NP) and then resending my cancellation request I heard nothing from them again and then they still kept on billing me. I then tried to phone them but the lines were so bad and I requested for them to phone me back but no one returns the calls. Therefore the battle continues.</p> <p> </p> <p>This is pathetic and I will never make use of Telkom again</p>