PATHETIC, **** SERVICE, OFFLINE!!!!!!!!!!!!!!!!!!!!

Very frustrated and unhappy over here! We relocated in May and followed all necessary step in order to make the whole process as quick and easy as possible. We are already a month in and still no technician or call in sight! We are being billed for a service which is useless to us and not to even mention the call centre staff and service received!!!! Every single time I phone (which has been daily and up to 6 times a day) just for the person on the other end to say ''Ah sorry we are offline" or ''I will have someone contact you back" WHATEVER!!!!!!!!!!!!!!!! This has been an on-going frustration and I am at mu wits end with this service provider. As for the billing department, I am being over billed for ad ons which was never even part of the package and then this has also been a part of the delay in order for the relocation department to actually place the order as it has been showing in arrears as to which we have had DISPUTES LODGED! When will I be receiving the service of which TELKOM stands by and swears to???? This is PATHETIC OVERLOAD!