PATHETIC CONTRACTS DEPARTMENT TELKOM

I was the previous year sold a contract telephonically for a useless phone and a package, I had to pay for something that was not what I needed for an entire year. Be that as it may, now my contract was renewed on my phone for data. I am very angry and upset- in spite of myself several times telling both the sales person as well as physically visiting Telkom Menlyn, in person in a vain attempt to rectify my contract, I have two instruments I am still sitting with a phone that I cannot upload a small amount of pre-paid to access client sites. I use - a mobile and a tablet - I use the phone to phone clients when I get to their gates and the tablet for my data requirements....I am supposed to have a hybrid contract so that I can load R50 rand airtime and get access to peoples premises with the phone while I run my data on the tablet same number without a sim.... Really really really Telkom you are useless for two entire weeks I have tried to rectify this matter.. why is something that was working now a huge fricking issue for you to rectify, hours on the phone, hours in your store and you are absolutely incapable of fixing a really simple issue you are a deliberate waste of time in peoples lives!!!!!!! Really want to cancel and move to a place where one can actually get service without this absolute fricking nonsense and asinine way of treating customers.

M Carreira ***