1 reviews | Active since Mar 2009
Pathetic : Contract Charge Increase and not notified
<p>I was on a Package for R199.00, The contract then Expired and i was advised telephonically , that i may continue with the contract at that price, Last year Jan 2016, the price was increased to R299, I WAS NOT ADVISED OF THIS !!!!!!! I have since cancelled the contract due to the lack of Principal, However I need to be refunded from last year 2016 to date of cancellation - Feb 2017, Please refund me, as I find this totally *********!!!!!! I have recommended and sold your network based on excellent service, so so many customers, this is really dissapointing!!</p>
Thank You for responding, i did supply ID number ********** 150087.
the Data number i am unsure off, check what was cancelled recently - Thanks
Thank You for responding, i did supply ID number ********** 150087.
the Data number i am unsure off, check what was cancelled recently - Thanks
Good day Ayesha,
Your query has been logged and sent to our Billing Team, case number ***6.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Ayesha,
Your query has been logged and sent to our Billing Team, case number ***6.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
When will i have feedback and what is going tobe done about it?? This is square 1? I need resolution feedback, please Busi?
When will i have feedback and what is going tobe done about it?? This is square 1? I need resolution feedback, please Busi?
Please Provide updated feedback on this matter?
Please Provide updated feedback on this matter?
STILL NO FEEDBACK???????????????????
STILL NO FEEDBACK???????????????????
FEEEDBACK????????????????????????????????????????????????
FEEEDBACK????????????????????????????????????????????????
