PATHETIC COMPANY

My mobile contract ended Oct 2023 with Telkom and on 1 Nov 2023, I received my final invoice from them via email stating I am up to date and amount owed to them is R0.00.

1 Dec 2023 they AGAIN deducted money out of my account. I have been trying since the 1st to get hold of them. Now today 4 Dec 2023, after speaking to a consultant, he tells me it's a missed payment from Oct??? ***!!

No one has contacted me via, email, sms or tried to call me about this, so-called missed payment. And I received an invoice stating my account is done with them.

Telkom is the worst!!! Will never use them again or recommend anyone to open a contract with them.

The customer service is POOR! Consultants are always working from home and there is NEVER a manager/supervisor available to speak to.