Pathetic Company

<p>I had a contract that expired the 14th of May, I was told by a Telkom Employee (Wonderpark) that to cancel that contract in time, I had to cancel by the 2nd of May.</p> <p>So I did, I went in to cancel my Contract, by then I was living in Brits, I went to the Brits Mall to cancel my Contract, I filled in the paperwork and the Employee told me that they will send through the paperwork and within 22 working days my contract will be cancelled.</p> <p>On the 20th of May I phoned Telkom, they never received the Cancellation and imp**** that I was lying about my Cancellations form, that the Form should have been submitted by ME and not them, but I was following their instructions.</p> <p>And so I battled Telkom, spending around R300 Airtime each month trying to do a follow up on the cancellation, I have escalated the matter many times and the first time I got a case number was on the 18th of July for Immediate Cancellation, the Employee told me that it will take 48 Hours for the cancellation to take effect.</p> <p>I phoned back on the 20th of July, nothing. The 21,22,23 and 24th of July, nothing, Employees asking me wether a Cancellations Employee has contacted me or not, and I have not received any phone call.</p> <p>Telkom is completely ignoring to assist their Customers with their Cancellations, demanding payment for the Contracts going over to Month to Month.</p> <p>Telkom has Deducted R1500 out of my Account today, for no reason, my Land Line is still ceased because of their pathetic customer service and I want to know why.</p> <p>I will reverse the R1500, and by Wednesday if I don't get any valuable feedback on my Cancellation on my Mobile Contract, I will take this Internationally and make sure I do as much Damage as Possible to the company.</p>