1 reviews | Active since Nov 2016

03 Nov 2016, 21:24

Pathetic company

<p>My business lines were down for 9 days mid October. </p> <p>They have gone down today again, I have spent 4 hrs talktime on the phone with Telkom business trying to divert them to cell numbers. Nobody seems to know how to do it, nor feels any urgency to help find a solution. </p> <p>As a 90% take away/delivery outlet I don't need to mention the revenue that I have lost due to this.</p> <p> </p> <p>Just want to say that your staff are totally unwilling, *********** and straight down useless.</p> <p>Moving my lines to VOIP service provider. Will definitely not miss you.</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply04 Nov 2016, 15:29
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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