Pathetic Communication and Service Delivery

I have been a customer of Telkom for many years, and in the past two years I must say their service has become so pathetic, it is shocking!! They have the most pathetic communication skills present today which resulted in incorrect billing, costing me additional fees, cutting my telephone line, and resulted in my missing an interview for a job opportunity I was relying on as i am unemployed. I spent hours in store to sort out payment just to restore my line, and I am still getting notice of demand messages saying I owe 3 × what is due!! Dear telkom, please be advised that once my contract with you has expired I WILL BE switching to another service provider as the service received online and in store is, as I mentioned before... pathetic!! This experience has also showed me that I will also advise others in future to go with alternative networks as it would be a waste of time to sign up with Telkom.