Pathetic Client Service

On 23 March I shared my experience on this forum of trying to get a wireless phone from Telekom as land-line service was terminated end of 2019. Since then although I app**** via their fulfilment@telkom mail there has been no response EXCEPT, for an email indicating they cannot help me as my account is in arrears, to make provision for a possible short delay I paid that and one month in advance. Recently our honorable minister of Finance mentioned Telkom as a state owned enterprise that is functional. Mr Minister I suggest that you and the relevant minister read the complaints on this platform and reconsider your statement. I have now been without a phone since around Oct 2019 and you expect me to pay the monthly account, this is ****************. If you insist on any outstanding monies I will lay a charge of *****/theft because how can you demand payment for services not rendered. I hope that some politician of any one of the opposition parties reads the reviews of Telekom on this platform and refer them to the relevant port folio committee. To think the tax payer is paying their salaries and they still receive bonuses.