IH
Ibraheem H

1 reviews | Active since Feb 2012

03 Nov 2015, 15:08

PATHETIC CALL CENTRE

I have been trying to contact the call centre to cancel my service as I am moving and nobody seems to be working as everyone is on ****ING holiday. Each time I call, I am on hold for 45 minutes and then I eventually give up. I feel frustrated and I am doubting if I should reconnect my service with Telkom once I am settled at my new place. <br> <br> I need assistance as I have been trying for a while now and I am worried because of the 30 day notice that needed to be given as per the Telkom direct store at the Nicol way shopping centre.<br> <br> Regards,

0
Replies (1)
Telkom
Telkom's reply03 Nov 2015, 15:17
Official
Hello Ibraheem.h,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM163897
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
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