CA
Charmaine A
1 reviews | Active since Oct 2015
05 Oct 2015, 20:17
Pathetic call centee
I app**** for mobile LTE online. My application was approved on 28 September 2015 and the money deducted from my account the same date. To date I have not yet received an order number. I tried to follow up on my order phoning 10213 and 10210. No one answers my call!! What else must I do?
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Replies (1)
Telkom's replyOfficial
06 Oct 2015, 08:24Hello Arec,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM153033
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM153033
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply06 Oct 2015, 08:24
Official
Hello Arec,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM153033
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM153033
Regards
Luleka
Telkom Social Media Team
Best regards,