LK
Lydia K

1 reviews | Active since Sept 2020

31 Aug 2022, 15:05

Pathetic

Good day

I want Telkom to show me the contract where you pay a contract in arrears. I cancelled my contract on 20 July 2022 and yet another debit order was deducted. Since I have joined Telkom I paid in advance.

Unless I see it on black and white, I won't just accept their stories!!! This is a monthly contract.

Since my first complaint on another deduction for a subscription, I still have no answer or explanation. R59 was deducted for 6 months after it was cancelled. Apparently, I had to speak to another department to complete the cancellation however the consultant never advise me but promised that that subscription will be cancelled. How on earth should I know there are different departments? Wasn't the operator suppose to provide me with this information???

Watch out people, Telkom is *****ing your money

If this is the only Service Provider ever in SA, I would rather go without Wi-Fi or any other technology

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