Pathetic Billing & Payment Allocation

<p>So yes I got behind on my bill as I was not receiving payments from clients and Telkom suspended my line. They then took an amount of R 387.56 from my account on the 3rd of July 2017 and another R 2495.94 on the 14th of July 2017 which was supposed to be the full amount outstanding. This means I am supposed to be R 387.56 in credit now and my line open again.</p> <p>But no 15 business days after they have taken the R 2495.94 they still can't allocate that payment and if I contact NUDEBT the company that Telkom use for debit orders, they do confirm that the debit was sucessfully taken from my account.</p> <p>Now I know I was in the wrong to start off with, but after taking more than what was due and still not opening my line is totally ludacris...</p>