Pathetic Billing and Dissatisfied Customer

We have a smart band wireless contract . We have experienced very bad services with Telkom. 2-3 weeks of no Internet. Debit orders go of as normal but we still experiencing bad internet or no Internet access at all. We have tried multiple times with billing department. We are highly disappointed with the services that have been provided to us. I've tried over 4 times to communicate with the agents and my contract is still Suspended. According to agents the system is offline. There is absolutely no help. Now I firmly believe that Telkom is *********** of doing their job. Last consultant spoken to : Sondi Biyana.. Has said I have to wait 72 hours for the system to switch me on. Due the lack of *********** people at telkom, I will no longer be dealing with the service provider (Telkom)