AC
Aeysha C
1 reviews | Active since Oct 2013
07 Aug 2015, 20:08
PATHETIC BILLING
I cannot believe Telkom has the audacity to try and bill me for things I never signed for nor asked for!! I only joined in June but I regret it EVERYDAY! <br> <br> Telkom now wants to charge me 2xR150 for unlimited Telkom calls which IS NOT part of my contract and NOT what I asked for NOR what I signed for!!!!<br> <br> This is ridiculous!!!!! I will not pay this! Please I DO NOT want a agent calling me who is going to try and belittle me and explain things they dont know because they have NO PRODUCT knowledge!<br> <br> I want this resolved ASAP!!!!
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Replies (1)Telkom's replyOfficial
07 Aug 2015, 23:24Hello aeysha16,
Thank you for contacting us.
Please be sure that your query is escalated to the relevant department.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
Please be sure that your query is escalated to the relevant department.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
Telkom's reply07 Aug 2015, 23:24
Official
Hello aeysha16,
Thank you for contacting us.
Please be sure that your query is escalated to the relevant department.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
Please be sure that your query is escalated to the relevant department.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
