Pathetic Billing

I purchased a new contract before lockdown ,however did not receive any debit orders, but when I log onto the portal to view my invoices, it states that I owe huge sums of money , when in fact I don't .

We rectified this with a consultant, but thereafter the invoices still remained same, Telkom had advised me that one of their consultants loaded the wrong banking details onto the system. I would really appreciate if my invoices could be rectified to read the correct amounts, and if someone can help me personally , its getting frustrating. Because to date, I have not been debited, so for the first payment I made a manual payment, now I don't want to pay in case Telkom debits all at once. Urgent help needed.