Pathetic beyond words

Good day.. So i ported to Telkom from Vodacom.. What a huge mistake.. i have the contract roughly 3 months now. Problem started from the very begining. My sim card was some how not working, so was billed from when contract started but couldnt use the sim as i was still connnected on my Prepaid Vodacom Simcard. Then roughly after the 1st month my account was suspended, before even receiving a billing (due to account details) only to find when i contacted them, that my banking details was captured incorrectly.. The store manager accepted the responsibility and paid the bill and sorted the suspension. So now im thinking all is sorted.. Then comes the next month and my line is suspended again.. For the same reason. and also additional charges are not incurred. when i contacted the store i was advised that the manager and the sales assistant was dismissed. And the new Supervisor advised me to make a payment at a pick and pay to bring my account upto date. When is this gonna be sorted and run like a normal account...