Pathetic

If I could rate a zero I would. So my mum had her device ****** on Saturday and she has asked me to assist in getting the handset blacklisted so that she can proceed with filing a police report. The lady that I got was not willing to assist even though I had told her that me and my mum stay in 2 different locations and she doesn't have anyone that uses telkom to help her with blacklisting the device. All she could her done was to call her on the alternative numbers that she telkom has on the system but I guess she was not willing to help. here I am talking about a 76 year old woman who according to this lady must go around the township and bother neighbours asking them for someone who has a Telkom sim. What a lousy and pathetic call centre agent and service from telkom