Pathetic, as usual

So, after getting a new job and having a salary date change, I've been working through changing my debit orders dates. After calling numerous times and having the call dropped with no assistance, I just chatted to an agent online. They can change my debit order date, but only effective of next month... So, I'll be liable for the R100.00 charge that goes off my account for unpaid debits just because they can't change the date immediately?

Every other account of mine has been successfully changed with no hang ups, but Telkom is still the most pathetic of the bunch.

As always, thanks for nothing, Hellkom.