1 reviews | Active since Aug 2016
PATHETIC AND UNPROFESSIONAL CONDUCT WITH [ ADSL ]
<p>We have been using Telkom for more than 20 years at our home. We recently wanted to use ADSL. We switched from Pre-paid to Contract for ADSL! Five months later, while the bill for a contract still comes, we are being told that technicians are coming. Telkom is not even ashamed to call us to try to put us on other deals while they still have not delivered, or even indicate when will we get our home internet sorted. All the while, I had paid for data from another company for the whole year. Five months went by with as much as 20 GB per month expiring.</p> <p> </p> <p>We are threatening to even cut off the line and cut our loses. Clearly, this company considers other customers more worthy of their time than others.</p>
Good day Tlhabanyane,
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Tlhabanyane,
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
