RW
Rikus W

1 reviews | Active since Feb 2017

14 Feb 2017, 14:05

Pathetic and unacceptable service!!!!

<p>I have not ever received such pathetic and poor service from any business or service provider in my life! It is now almost 3 weeks since I submitted the necessary cancellation/retention forms to get my ADSL line migrated from Telkom into the Holding Pool from where my new internet service provider can take over the line.</p> <p> </p> <p>I have phoned the 10210 number countless times wasting hours of my time with no results whatsoever. I simply get passed on from the one consultant to the next. I even got told over the phone that my adsl line has been migrated at last on Friday, simply to be told today that the line is still active by Telkom and that it cannot be done over the phone!</p> <p> </p> <p>This is simply put pathetic and unacceptable!! If ever there was a competition for worst service provider, Telkom would take the prize hands down!</p>

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Replies (2)
RW
Rikus W's update14 Feb 2017, 14:31
Reviewer Update

Can somebody from Telkom please contact me to get this sorted?

I need to get this sorted ASAP!!!

RW
Rikus W's update15 Feb 2017, 11:23
Reviewer Update

Still waiting for feedback???