Pathetic and Stupid procedures

I requested a contract of a m2 and a laptop...it took them 3 weeks to finally say they dont have stock.I fanally took an note4 on a friday,on thursday i took the device to the store due to it freezing and heating at the back...when i got to the store i didnt have a box i was told to go back home the other side of town(soweto) to fetch the box because it was now 7 days and if i where to bring it in the next day i will have to pay.When i called the call center spoke to Sylvia and sibongile who where very useless and stupid.was promised a call from the manager mohamed ali who didnt even call. that was on the 19.02.2014.The call center is laughing at customers like we some stupid idiots.I took this phone because i need it and now i will be paying for something im not even using<br> The head office as well it difficult to find their numbers anywhere. I will cancel this contract because telkom is just plain stupid.im paying close to a thousand but i dont even have a phone. Ama cancel everything because there is no service from this pathetic company.<br> I work on a customer service environment i know how to assist and deal with customer as for them i would say the same for this company.<br>