Pathetic and *********** Telkom

I have been migrated from fixed line to wireless on the 27th August 2019. I have received a sim from the telkom store on that day and was told that it had been activated and to just insert the Sim into the Lte. Since then it has been a month and that sim has not been activated. Numerous calls were made to telkom, at each time I was told the consultant would send an email to the relevant department to activate the Sim and it would be activated in 24 hours. A month has passed with that been told to me every day that I called.

The consultants are unable to give me an answer as to why the Sim has not been activated. They simply do not know what is going on.

Further on the 05th September 2019 a service desk incident was reported to have the Sim activated and on the 25th September 2019 I was told that it was closed. Closed and NOT ATTENDED TOO.

I'm at my witsends. Telkom is by far the worst service provider in South Africa.