pathetic and dishonest - ref ***8

***- I have had signal issues since I moved into my new house in June 2015. I logged a query with Telkom Mobile. After numerous follow ups, they finally sent technicians out twice last year. The last being on the 22nd November. They confirmed that the signal was poor and they would advise me of way forward. After at least 20 e mails i finally got a response from Lebogang on the 9th March this year that it was being referred to cancellations and would take 2 working days. After hearing nothing I again sent follow up mails. On the 30/3 I got a call from Neo stating she is calling to cancel my contract. She then said that the system is slow and would call me back in 30 minutes. This never happened. I have since sent 6 more mails and have received 3 different responses such as it is at the technical department or its at cancellation and they awaiting feedback. All of this time, they are taking my instalments on a contract I can't use. i have never in my life experienced such pathetic service.