Pathetic and Disgusting Customer Service !!!! Urgent !!!

<p>Managment !!!</p> <p>I took out a cellphone contract on the 7 April 2016, returned the phone on the 12 April 2016 due to the battery draining within couple hours.</p> <p>The gateway branch manager was rude , no customer service, they are of no help. When speaking to your call centre i get pushed from pillar to post.</p> <p>Today is the 18 May 2016 and still no joy, no one from Telkom management has contacted me.</p> <p>I want to cancel this contract with immediate effect due to lack of service and will approach the Ombudsman by close of business today if i don’t recieve a call from management urgently</p> <p>My number is ***- Mr. Ganesan</p> <p> </p>