PATHETIC AND DISGUSTED CUSTOMER SERVICE!

<br> We recently app**** for a new landline and ADSL and a technician came through to our residence to install the line. This is after I had to call to follow up when the agreed SLA was not met.<br> When the technician arrived, he installed the line and when my partner checked that we couldnt make any outbound calls and that the ADSL was not connected properly, the technician told my partner that \his work is done and we should call 10210. This is after the fact when he tested it was not working.<br> <br> I just spent the entire day with 10210 getting pushed from pillar to post and transferred to various departments with different stories on what is happening. I finally spoke to someone who said that the technician suspended the line because the owner was not present at the installation. How can this be when my partner who is the owner was there. I hold on the line for over an hour each time and no one seems to be able to help me.<br> <br> I am a new customer and if this is how a customer is treated