1 reviews | Active since Mar 2017
Pathetic and disgraceful
<p>Moved into a new property in 2015 October. Telkom recommended LTE. This service worked for 2 months then went down to average of 1mbps. The service is so bad that you cannot connect more than one device at a time. Then still only works about 15% of the time.</p> <p>We have used more data on Vodacom then on Telkom LTE. Yet paying R700 a month for a non-existent service.</p> <p>I have complained and logged several calls with no assistance from Jan 2016. This is gone to communications board. Trying to cancel service and get a fixed line for the last month. I have spoken to countless Telkom employees all with deferent stories. Have received 4 new line order numbers just to get a call the next day saying that they cannot install a line as the service is not available in our estate. Just cannot understand why other units in our estate has Telkom fixed lines.</p> <p> </p> <p>Telkom is a monopoly and does as they pleases. Should we start naming the names of Telkom staff that is absolutely useless????????</p> <p>I have a few that can go on here.</p> <p> </p> <p>Going for 14 months with no resolution and they don’t even give a S#%$#@%@%!!!!!!!!!!!!!</p> <p> </p>
Good day Tertius,
We logged your query with our Technical team, feedback will follow.
Your reference number is ***7.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Tertius,
We logged your query with our Technical team, feedback will follow.
Your reference number is ***7.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
so it's been 3 months later and nothing was done.
again my point made is true. Telkom does not care or belive they need to supply a service that you as customer are paying for. how nice to know that nothing if SA can wor****!!!!!!!
thank you Telkom for your pathetic service!!!
still waiting!!!!!!!!!
so it's been 3 months later and nothing was done.
again my point made is true. Telkom does not care or belive they need to supply a service that you as customer are paying for. how nice to know that nothing if SA can wor****!!!!!!!
thank you Telkom for your pathetic service!!!
still waiting!!!!!!!!!
