PATHETIC AND DISAPPOINTING

Good day since 17th May 2018 my line has been now The fault was reported and I received a reference number 12CPK170518 The technicians came to site to inspect the equipment and found no fault on the complex but the lines outside in the box are faulty

I have called in 5 times with an escalation number ********** and still nothing only the pathetic generic sms stating it is being looked at

So Telkom how do I go about receiving credit on my account for not using my allocated data??? Your service centre / call line 10210 tell me a different story and excuse every time I call in

Your service levels are pathetic for a new customer who is not even in month two on my account

VERY DISAPPOINTING TELKOM