1 reviews | Active since Mar 2014
Pathetic advertising and online website
I filled in a contract online to apply for a combo deal on iphone 5c and iphone 4s for R365. I filled in the whole contract online also supply them with all my personal info and bank info. When finishing the online contract it assured me the goods will be delivered in 5 days. So after 5 days telkom online phoned me to tell me that there systems doesn't do bundle deals i need to go into the telkom direct store to do bundle deals and the manager assured me the same deal will be available in store. So i went to the telkom direct store in Menlyn. The person there said to me that they don't have any deals for iphone only one deal for the iphone 4s and iphone 6. So i said in the booklet you advertise all these other deals. She then said they didn't have any of these deals in the booklet since December and won't ever get those other iphone deals in ever again. I think this sevice is totally pathetic the booklet and internet adverti*****t is totally useless. I will spread this pathetic word to every body.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95893.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95893.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
