PLUC
Petrus Lefras Uys Coetzee
1 reviews | Active since Mar 2011
07 Sept 2019, 14:18
Pathetic administrative control.
I requested my adsl and Tin cancelled and my line downgraded to a weekender contract on 28 July. On 16 August I paid my account. On 1 September I realised my whole line is totally suspended. I called Telkom on 02 September at 14 27 and was given a reference *** and promised it was escalated and I would receive a call in 3 working days. The service of the call centre had me feel that hello Peter is the better option but I decided to give it some time. Now I am done with Telkom.
I have not received any calls, my line is still blocked and I received an account still for the old amount. Please let's cut all ties before it gets ugly.
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Replies (2)PLUC
Petrus Lefras Uys Coetzee's updateReviewer Update
10 Sept 2019, 11:49Still no feedback from Telkom. I have waisted more than 70 Min of Vodacom airtime to sort their ????out. I am give disconnected numbers by the useless call centre. What must I resort to to cancel this supposed service?
PLUC
Petrus Lefras Uys Coetzee's update10 Sept 2019, 11:49
Reviewer Update
Still no feedback from Telkom. I have waisted more than 70 Min of Vodacom airtime to sort their ????out. I am give disconnected numbers by the useless call centre. What must I resort to to cancel this supposed service?
PLUC
Petrus Lefras Uys Coetzee's updateReviewer Update
11 Sept 2019, 11:09Hellopeter is requesting feedback of how my complaint was handled. Upto now Telkom only complained about me exposing them on Facebook other than that nothing has happened.
PLUC
Petrus Lefras Uys Coetzee's update11 Sept 2019, 11:09
Reviewer Update
Hellopeter is requesting feedback of how my complaint was handled. Upto now Telkom only complained about me exposing them on Facebook other than that nothing has happened.