Pathetic Account Communication and Service!

I've had it... I had the misfortune of a debit order bouncing because Telkom submitted the debit order one week in advance! They failed to notify me of the unsuccessful debit, continued my acesss to the internet service and then abruptly disconnected the service 3 weeks after the due debit date! I paid over the money with immediate clearance and was only informed when phoning the call center, that this will take 3 business days to reconnect. Extremely inconvenient for this to happen with a public holiday two days before the weekend...its now Monday and no internet connection! i wish Telkom mobile would start to inform customers if a debit order bounced! I wish telkom mobile would actually submit the debit on the day stipulated on the application form, not one week in advance! I wish telkom would actually provide customers the oppertunity to settle any outstanding amounts before abruptly disconnecting their services! Surely they are not acting according to the consumer protection act and i will report the matter to the Consumer council should my service not be re-instated immediately, by latest 16:00 on 28 Sept 2015! Enough is ENOUGH! Always have to fight for service in the country