PATHETIC ABUSIVE TELKOM!!!!

At the beginning of January 2020 I took a month to month business contract with Telkom. Not pleased with the contract I went back to the store in Centurion to request a cancellation I received an email notification that telkom would contact me in 2 to 7 days. Obviously telkom being telkom does not care for customer service they failed to cancel the contract nor did anyone contact me. Numerous phone calls chatting to Dineo Nkabinde on the online chat feature 3 other attempts at cancelling the contract months later the contract still isn't cancelled. I've contacted them via twitter hoping to have my matter attended to eventually I received a response 4 July 2020 that "you requested to cancel my contract after 19 days (out of cooling off period) now the account is suspended" because I refused to pay for something that was supposed to be cancelled at the end of January with Telkom smsing me threatening to have lawyers collected the outstanding money. So when I refuse to pay you for something I don't want why is my rights are violated? Is it that telkom feels that they are powerful enough to abuse customers? They did the very same with my 90 year old granny who had to repeatedly go to a Telkom branch stand in long queues! Telkom are abuses that bear no remorse for anyone and I promise I never will ever take another contract out with telkom and their pathetic after service delivery!

I have 3 references requesting the cancellation: *** - 27 January 2020 Caselog001: ***0 - 21 June ***97 - 1 April 2020

I've tweeted via Twitter from @reddy_setgo on dates: 29 March 2020 - I asked why isn't the contract cancelled. 1 April 2020 - again I complained that the contract isn't cancelled. 2 July 2020 - I Tweeted all of the screenshots of references and the conversations that the contract be cancelled.

8 July 2020 I received an SMS indicating I'll be handed over to their attorneys and the credit bureau! Is this what we get is this right telkom?