kg
khairun-nisaa geswindt
1 reviews | Active since May 2012
13 Jun 2015, 09:33
PATHETIC
My husband upgraded our internet from a 2 to 4 meg line on monday 8 june 2015. We were told the upgrade takes 48 hours. It is saturday 13 june and still the upgrade is not done. We will probably be billed from the 8th and furthermore,calling the call centre is a nightmare because you have to wait for an operator up to 30 minutes at times.The internet is always slow and it is just not a pleasure having telkom as a service provider. Cheaper service providers renders a much better service!!!!really disgusted.
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Replies (1)Telkom's replyOfficial
13 Jun 2015, 12:24Hello kgeswindt,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM117852
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM117852
Regards
Narriman Lalla
Telkom Social Media Team
Best regards,
Telkom's reply13 Jun 2015, 12:24
Official
Hello kgeswindt,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM117852
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM117852
Regards
Narriman Lalla
Telkom Social Media Team
Best regards,
