Pathetic

I have had, for the most part, wonderful service from Telkom. That is until some new collections agency started. Out of nowhere my lines are all suspended because I owe them R201. They send me the message today, 2nd August 2025, and suspend my lines same day.

This has never happened as they would give me grace to pay, which would be upin receipt of the notification that I have an outstanding balance. Now I am not afforded this chance. This amount, outstanding for just two days. Even customer service is not helping at all. Maggie would only explain the obvious but not give me an escalation point so I can air my grievances. I am now starting to reconsider renewing my contract with them. This is pathetic to say the least.