CO
Cherissa O

1 reviews | Active since Jul 2014

22 May 2015, 19:50

PATHETIC!!!

I have been waiting for my cellphone that needed repairs for a very long time. I have been to Telkom Walmer Park 4 times in the last 3 weeks. NO feedback, help, response, bad attitiudes, not assisting anyone and they eat \chips"while the customers wait in line. The systems have been off twice and multiple employees have taken my number to phone me back and let me know where my cellphone is yet I still have not recieved any response not even an sms. IT IS IMPOSSIBLE TO CALL TELKOM WALMER PARK. The employees do not answer the phone!!! I am very frustrated!!! I will not take out a Telkom Contract again. I am paying for a phone that I don't even have."""

0
Replies (1)
Telkom
Telkom's reply22 May 2015, 20:03
Official
Hello cherissao,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM112813.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Best regards,