MP
Michael P

1 reviews | Active since Jul 2011

05 Feb 2015, 13:23

Pathetic

Every three months Telkom feels the need it must add nine hundred rand to my account with no reason. I log a hello peter complaint, ring the call center ten times. No one from billing ever contact you Typical you get promised the earth. The amount is reversed, a month goes by and the amount is back on my account and my service is then suspended again. No notice nothing. Is your company retard that they cannot work out why they crediting my account with this money. Look I pay my account but you feel the need to suspend your service cause your accounts people are so pathetic but credit users accounts for no reason. Just cancel my account pleased it is not worth the hassle anymore!!! Your company is a JOKE!!!!

0
Replies (1)
Telkom
Telkom's reply09 Feb 2015, 09:09
Official
Hello mikedup,

Thank you for making contact with us.

Please be advised that we have sent you and email with clarity regarding your account. We did receive feedback from our Billing Department and forwarded it to you.

Here is your ***

Regards
Ntsikelelo Ngcanga
Telkom Social Media Team

Best regards,