pathetic

<p>me ; Logged on 3/08/2017</p> <p>bad customer service</p> <p>I app**** for a cellphone on the 5th july 2017 and spoke to Zipo </p> <p>I then received a call the next week saying they tried to run a debit but there was not enough funds in my account , the agent then told me if we can then run the debit at the end of the month and i said yes . I called yesterday to follow up and they told my the application was denied due to no funds in account . The agent was supposed to call me at 8am and its 11:17 no call was received . This is pathetic service and i have heard from friend and collegues about your poor customer service and support</p> <p> </p> <p>Telkom reply ; </p> <p>Hi Joann</p> <p>We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your affected phone number, ID number and contact details. If you were given a reference number, please send it as well.</p> <p>Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.</p> <p>Kind Regards</p> <p>Tumelo</p> <p>MY reply :</p> <p>jmatthys rep**** privately:</p> <p>Hi Tumelo </p> <p>my refernce number is : ALA ********** 6001 , Please call me on my work number ********** 072 before 4pm <br /> <br /> Thank you <br /><br />TODAY IS THE 4 TH , NO CONTACT AT ALL </p>