1 reviews | Active since Feb 2017

14 Jul 2017, 11:31

PATHETIC! !!

<p>This is probably the third review I write without any correspondence from telkom. I would like to let the whole SA know that you should never ever take out a contract with telkom. It took me 2 months to cancel the Contract now I'm waiting 2 months for money to be refunded due to overcharge!!!!! </p> <p>Called the 21st June after waiting a month talked to Aqeelah hendri ks in the cape town branch. Her reply was. I thought it was dealt with....</p> <p>Later they said oky it has been ESCALATED and will be paid within 7-10 working days. </p> <p> </p> <p>Called on the 11th of July. - talked to Matapa at the cape town branch. She said the system says the money has been refunded..... I'm a student I would know when a R1000 has been deposited into my bank account. I had to send bankstatements to prove this. They said oky the money will be paid in in 48 hours. </p> <p>CALLED YESTERDAY TO GET A FOLLOW UP MATAPA I'M STILL WAITING FOR YOU TO CALL ME BACK </p> <p> </p> <p>IT'S FRIDAY AND STILL NO MONEY! !! </p> <p> </p> <p>CALLED TODAY AGAIN SAYING I'M STILL WAITING FOR MY CALL AND MY MONEY.</p> <p> </p>

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Replies (2)
's update17 Jul 2017, 10:04
Reviewer Update

Thank you but I have taken this into my own hands and emailed the supervisors. If I do not get my money today I WILL take this further.

's update25 Jul 2017, 16:58
Reviewer Update

Please give me a number of the person who is in command of the managers in cape town office at the call centre!!! No one helps me. Telkom does NOT want to pay my money back which was overcharged by them. Now I have to struggle to get my money back.