RL
Ruwan L

1 reviews | Active since May 2017

25 May 2017, 08:27

Pathetic

<p>I Phoned in to Telkom early in March 2017 to cancel my contract which by the way I have had 4Years + without upgrading.</p> <p>They told me to go into the store to cancel. I went to Telkom Cresta on the 8th of March 2017 , filled out the form and they confirmed it will be cancelled and my last debit order will be at the end of March.</p> <p> </p> <p>End of April I got another Debit order, I went back to ther store and they told me the call centre could not phone me to cancel. Now remember when I phoned they told me to go cancel in a store. Anyway the guy said he spoke to his manager and they will cancel it with immediate effect.</p> <p>This Morning the 25th of May I got another Debit Order?</p> <p> </p> <p>I have had it.</p> <p> </p> <p>Ruwan Lopes</p>

0
Replies (2)
Telkom
Telkom's reply25 May 2017, 11:43
Official

HI Ru1Lop

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply12 Jun 2017, 14:07
Official

Good day

Please be advised that the number *** is successfully cancelled as requested, we apologise for the delay.

Kind regards

Ithabeleng

Telkom scocial media team

Best regards,