JK
Johan K

1 reviews | Active since Nov 2009

07 Feb 2017, 14:08

Pathetic

<p>New landline was ordered - ********** 75</p> <p>NO ONE IS GETTING BACK TO ME</p> <p>My house already has a landline which was active until 2015.</p> <p> </p> <p>Now the call center is telling me access pipes blocking installation.</p> <p> </p> <p>I have been disconnected at least 8 times (I have proof) from the call center in one day 2017/02/07</p> <p> </p> <p>Installation was supposed to have taken place yesterday already.</p> <p> </p> <p>Technician doesn't even have the curtesy to let me know what is going on. HELLO???? PICK UP THE PHONE. You work for telkom !!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>Sick of this kind of attitude.</p> <p> </p> <p>Cannot rate less than one star which they do not deserve.</p>

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Replies (1)
Telkom
Telkom's reply08 Feb 2017, 10:30
Official

Hi onlinedude,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,