1 reviews | Active since Jan 2017
PATHETIC
<p>I received an automated call advising me i need to pay my acount within 48hrs to avoid suspension. Not even 24hrs later my mobile gets disconnected. I contacted the call ccentre after making a full payment on my acount only to be told by the *********** customer servies individual that i need to wait up the 7 working days to have my phone reconnected. This is unacceptable as i made a payment within the 48hr period i was given to AVOID SUSPENSION. Then when asking to speak to a supervisor i was advised that they are all in meetings and they will not be able to do anything because those are the rules. Once again Telkom Mobile have FAILED on service. Another email to the CEO Atila Vitae or to Ashley Jacobs??? I mean seriously, they disconnected me by error on their part as i made payment within 24 which was within the 48hr grace THEY gave me... Seriously NOT impressed and will be looking for a NEW service provider!!</p>
