jN
jacobus N

1 reviews | Active since Jul 2016

22 Jul 2016, 08:26

PATHETIC

<p>i phoned the Telkom Call Center in feb to ask, if i wanted to cancel my contract, how much will it be. The lady that assisted me cancelled my contract without my permission! Telkom is charging me R6500, that i have to pay! I have been struggling for roughly 5 months to get this resolved and each time when I call in, they log a new case but no one will even get back to me! This is horrible service.</p>

0
Replies (2)
Telkom
Telkom's reply22 Jul 2016, 12:13
Official

Good day kobus0011

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

jN
jacobus N's update22 Jul 2016, 12:50
Reviewer Update
That was the answer I have gotten for 5months