MS
Michelle S

1 reviews | Active since Jun 2016

15 Jun 2016, 15:36

Pathetic

<p>Sell direct on behalf of telkom. Last week Monday I opted for an upgrade, I was told it would take 4 to 7 days. This Monday I phoned to ask when delivery would take place because I will not be at my daytime delivery on Tuesday, I was told even if they don't deliver by Wednesday (7days) it's not their problem. Today when I phoned to find out where my phone is I was informed that I will only receive it next week, I informed them that they are breaking contract. I was told my phone was dispatched 13 June and is on its way for delivery! I was then minutes later informed that they don't have stock. I then asked why she just **** to me and told me my phone was dispatched but then told they have no stock, how do you dispatch a phone for delivery that could not be dispatched. They could not answer me or let me talk to a manager because "he isn't there and they cannot tell me when he will contact me" absolutely appalling </p>

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