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tammy-lee buckton

1 reviews | Active since Jun 2016

02 Jun 2016, 04:29

pathetic

<p>Telkom is realy pathetic! I no longer have an account with Telkom as I live in an area where they do not have any infrastructure, yet I am being billed for an account in durban which they are aware of.. they emailed me a letter showing I am paid up, yet I recieve calls and messages saying they will blacklist me and I keep explaining my sistuation yet no one has come up with a solution. This is a waste of my time, you need to sort out whatever *****ulant account you have and not waste my time and keep threatening me by saying you will blacklist me! I would like this account to be taken off my name immediatly because I do not know or stay in durban it is not my account! The number is not the same as my cape town address which has also changed. So please tell me how this makes sense. </p>

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Replies (2)
Telkom
Telkom's reply03 Jun 2016, 05:58
Official

Hi tammy27

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience we have cause to you.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media Team

Telkom
Telkom's reply03 Jun 2016, 06:07
Official

Hi tammy27

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team